CogniChat answers your customers on WhatsApp, keeps your books, and turns every conversation into a plan you can rely on: what to stock, what to charge and who to call back.
Ama's Pharmacy, 3 branches
Expected sales, next 4 weeks
Reorder paracetamol 500mg by Thursday.
41 customers asked for it this week. Stock covers about 6 days.
Keep baby formula at today's price.
12 customers compared prices. 9 still bought from you.
Message 18 regulars who have gone quiet.
They ordered every month until August.
Built from 214 WhatsApp conversations and 1,306 sales.
Promises live on staff phones. Numbers arrive at month end. Decisions come from guesswork. CogniChat pulls it into one place, as it happens.
Please keep 2 cartons for me. I'll pay Friday.
Ok, I've kept them for you.
Same price as last time?
Yes, I'll give you discount.
On a staff phone
| Period | Sales (GH₵) | Notes |
|---|---|---|
| Week 1 | 8,210 | |
| Week 2 | 7,940 | |
| Week 3 | #REF! | |
| Week 4 |
In a month-end sheet
Raise formula price?
Ask Kofi what's selling
Who still owes us??
In someone's head
Chats, stock, books and customers in one place, whether you run one shop or twenty.
What should I reorder this week?
Paracetamol 500mg first. 41 customers asked for it and Osu has about 6 days of stock. Six other items are below par.
Draft the purchase order55 features across six areas. Open any one to see how it works.
Your own WhatsApp number, answered well, day and night.
Any business that sells on WhatsApp
Everyone on the team uses it differently. Pick a role.
Good morning. Yesterday: GH₵24,180 across 3 branches, up 6%. Vitamin C gummies haven't moved in 3 weeks, so hold the reorder.
Which branch is behind this month?
Tema, 12% behind target. Most missed sales were evening orders. Want the agent to take Tema orders until 10pm?
Yes, do it.
Refund of GH₵1,250
Requested by Esi, East Legon. Damaged delivery, photo attached.
Knows where the business stands, from anywhere.
Reads the morning digest on WhatsApp: yesterday's sales and what to stop buying.
Approves a refund a branch manager asked for.
Asks ADA which branch is behind, and gets a plan back.
Most businesses should start on Growth. No setup fee and no contract.
GH₵200a month
For one outlet getting organised.
GH₵600a month
Where most businesses should start.
GH₵1,500a month
For several branches and real volume.
Custom
Custom volume, features and support.
Something else on your mind? Message us on WhatsApp.
Most businesses are live the same day. Sign up, connect your WhatsApp number and add what you sell.
No. Your number runs as an official business line through a Meta partner, and promotional messages only go to customers who have agreed to receive them.
No. They keep messaging the number they already have.
English, Twi and Ghanaian Pidgin.
Yes. Export your customers, orders and chat history in one click, any time.
From credit you top up. A reply costs about GH₵0.35, and unused credit never expires.